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Beyond the Hype: Using AI to Discover Personas, Not Invent Them.
Over the last year, I’ve seen “AI-powered personas” that were really just LLMs role-playing as UX researchers. We’d prompt them to “create three personas for a banking app,” and get back “Frugal Fiona,” “Investor Ivan,” and “Tech Averse Tom.” It looks impressive for five seconds until you realize it’s just polished guessing. That’s not using AI. That’s outsourcing imagination. The real value of AI in UX isn’t about inventing users. It’s about discovering them. As a cognitive
Mohsen Rafiei
2 hours ago2 min read


How to Use AI (Machine Learning) in UX Studies Reliably
Artificial Intelligence (specifically Machine Learning) has opened new possibilities for understanding user behavior. Yet, its value in UX research depends entirely on how and when it is applied. As researchers seeking to uncover why people behave the way they do, we often rely on summarizing performance through simple aggregates: average task completion time, average satisfaction scores, or average conversion rates. However, the so-called “average user” is largely a conveni
Mohsen Rafiei
3 days ago4 min read


Beyond the Average, and Regression: Why Structural Equation Modeling (SEM) is a Game Changer for UX Research
When UX researchers hear “Structural Equation Modeling,” it often sounds like something reserved for academic journals or data scientists with specialized training. However, SEM is one of the most valuable frameworks for understanding how complex UX systems actually work. UX researchers rarely stop at asking what is happening. They want to know why and how. SEM is designed for precisely that. It is most useful when survey or telemetry data appear too messy for simple averages
Mohsen Rafiei
Oct 234 min read


Quantitative UX (From Basics to Advanced)
Duration: 5 sessions × 2 hours (10 hours total) Audience: UX designers and researchers Instructor: Mohsen Rafiei, Ph.D. Format: Online, hands-on sessions using simple tools (Jamovi, JASP, R). Registration Fee for all 5 sessions: $850 Email : Admin@Puxlab.com The Quantitative UX (From Basics to Modeling) course takes UX researchers, and designers on a full learning journey, from the very basics of quantitative thinking to advanced analytical methods used in modern researc
Mohsen Rafiei
Oct 234 min read
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